TOUCH-UP REPAIR COLOR ASSISTANCE

In order to better assist you, please complete the following information and attach photos and/or additional documents and our experts will get right back to you.

  1. Bathtub model identification
    1. Please supply any numbers found on the label that is attached to the outside of the bath shell.
    2. If there is no date on the bathtub itself, do you know the following:
  2. Basin / Sink model identification
    1. The model number is located on the underside of the sink, either molded into the sink material or stamped with ink.
    2. If there is no date on the Sink itself, do you know the following:
  3. Toilet Tank model identification
    1. Please supply any numbers found on the underneath side of the tank lid and/or inside the tank including a date if there is one
    2. If there is no date on the toilet itself, do you know the following:
  4. Photos:
    To achieve the best photos, please follow the instructions below:
    1. Use the tank lid of your toilet to help identify the color if needed.
    2. Use natural lighting when photographing.
    3. Put a piece of white paper near the object for reference.
    4. Do not use a flash.
    5. Please provide a photo of complete item.

    Photos will not be used as a sole source of color identification, but to support the information from manufacturer and numbers.

    Colors on a website or printed from a website can vary drastically from the actual color of the fixture due to monitor and printer settings. The images sent from this page are for approximate visual use and will not be used to match colors exactly to your fixture.

Any questions, feel free to contact us at:

Phone:
603-417-4800
Email:
DPF@TheAnswerLine.com

Our phone customer service hours are Monday through Friday 10:00am-4:00pm EST
If you reach our voicemail, please leave a message and we will call you back!